Quick start: your first visit
A hands-on walkthrough — add a client and horse, schedule a call, record what you did, and bill it.
This is a guided tour. By the end you'll have moved a real (or practice) horse all the way through decavet: from a new client to a paid invoice. It takes about 15 minutes and teaches you the rhythm of the whole app.
We'll follow one example: Dana Miller, who owns a gelding named Thunder at Miller Farm.
Tip: If your practice isn't set up yet, do Set up your practice first. You can still follow along here with sample data and delete it afterward.
Step 1 — Add the client
- In the top navigation, click Contacts.
- Click New Contact.
- Leave the type as Individual, and enter the owner's name (Dana Miller).
- Add an email and a mobile number under Contact methods.
- Because this is someone you'll bill, the category is Client.
- Click Save.
You'll land on Dana's contact page. Full detail: Add a client.
Step 2 — Add the horse
- From Dana's contact page (or the Patients tab), click New Patient.
- Enter the name (Thunder), choose the species (Equine), and a breed if you know it.
- Set the sex — for horses decavet shows the equine words automatically (Stallion, Mare, Gelding, Spayed Mare).
- Make sure Dana is listed as the owner.
- Click Save.
Full detail: Add a patient.
Step 3 — Schedule the call
- Click Calendar in the top navigation.
- Click a time slot, or click New Appointment.
- Pick the date and time, the provider (the vet making the call), and the location (Miller Farm).
- Add a visit to the appointment for Thunder, and choose a visit type (for example, Lameness Exam).
- Click Save.
An appointment is the trip; a visit is what you do for one animal during that trip. One trip can hold several visits. See Appointments vs visits.
Step 4 — Record what you did
When you're at the barn (or afterward):
- Open the appointment from the calendar.
- On Thunder's visit, mark it In progress, then add what you did under Services.
- Click Add service, pick an item from your catalog (for example, Lameness Exam and Flexion test), and adjust the price or quantity if needed.
- Add clinical notes — internal notes stay private; client notes can appear on the invoice.
- Mark the visit Completed.
Full detail: Record services rendered.
Step 5 — Bill it
- From the appointment, click Create invoice.
- Review the lines, the client, the tax, and the due date.
- Click Create — you now have a draft invoice.
- Open the invoice and click Send to email it, or Print for a paper copy.
Full detail: Create an invoice.
Step 6 — Take a payment
- When Dana pays, open the invoice and click Record payment (or go to Payments → New Payment).
- Enter the amount and the method (cash, card, check, e-transfer).
- Save — the payment applies to the invoice and the balance updates.
Full detail: Record a payment.
You did it
You just ran the full loop: contact → patient → appointment → visit → invoice → payment. That loop is the heart of decavet, and almost everything else builds on it.
